{"id":2754,"date":"2023-05-19T09:16:51","date_gmt":"2023-05-19T07:16:51","guid":{"rendered":"https:\/\/ateneasky.com\/condiciones-generales\/"},"modified":"2025-06-16T17:47:27","modified_gmt":"2025-06-16T15:47:27","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/ateneasky.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and conditions of reservation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The days shown in gray, means that it is still early to book and the reservations are locked until closer to the date.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Your table will be kept 15 minutes <\/u>after the time of reservation as a courtesy, after this time the table will be released. We don't process reservations via email or social networks.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We attend telephone reservations<\/u> during opening hours. Reservations can be made by phone: +34 687 60 18 42. We also recommend you to book through the website.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reservations for more than 8 people please send us an email to: hola@ateneasky.com<\/u><\/a>,<\/u> please remember that you have to choose our seasonal menu.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For private or corporate events email us at eventos@ateneasky.com<\/a> <\/a> or phone +34 687 60 17 92. <\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Lunch and dinner reservations: <\/u> if you do not find a table for the date, the time and the number of people you want, please make a request on the \"waiting list\". We will contact you in case of availability.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We accept reservations for single consumption of drinks at a specific time, if you do not find a table through the web you can go directly to the restaurant.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Access rules<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dress code:<\/u> Smart Casual.\n\n

\nBicycles, electric skates, suitcases will not be allowed to enter the building.\n

\nAnimals are not allowed.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Cancellation Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can cancel your reservation free of charge with at least 48 hours notice.<\/u>\n

\nAny cancellation of any product or service in our establishments will be governed by the Cancellation Policy published on our website.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Cancelation policy: La Pergola (restaurant area)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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According to the restaurant's cancellation policy, for reservations on Friday nights, Saturdays and Sundays and for groups of 8 people or more, we ask for your credit card details. \n\n

Any cancellation of the reservation by the customer made less than 48 hours before the time of booking, will be charged on your credit card 25 \u20ac per person.\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Tickets and permissions
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Children from 0 to 5 years old have free admission.\n

\nChildren between 6 and 13 years old have a 50% discount.\n

\nChildren over 14 years old must enter with a regular ticket.\n

\nAtenea is not the best place for children under 10 years old, especially at dinner time.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ticket sales conditions for special sessions (Calendar)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We recommend you be punctual to avoid crowds at the entrance.\n

\nDrinks and food from outside are not allowed.\n

\nPlease be respectful to the people sharing the space as well as to all the building's users.\n

\nBy paying the contracted service, the client accepts the present conditions of cancellation of reservations and cancellation policy.\n

\nAny cancellation of the client's reservation made less than 72 hours before the event, will not be refunded.\n

Please note: our gift vouchers and prize coupons are valid for 1 year<\/strong> from the date of issue.\nAfter that period, if not redeemed, they will automatically expire.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Terms and conditions of reservation The days shown in gray, means that it is still early to book and the reservations are locked until closer to the date. Your table will be kept 15 minutes after the time of reservation as a courtesy, after this time the table will be released. We don’t process reservations […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2754","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTerms and Conditions - Atenea Sky \u22b9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ateneasky.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Atenea Sky \u22b9\" \/>\n<meta property=\"og:description\" content=\"Terms and conditions of reservation The days shown in gray, means that it is still early to book and the reservations are locked until closer to the date. 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