{"id":2761,"date":"2023-04-27T13:55:38","date_gmt":"2023-04-27T11:55:38","guid":{"rendered":"https:\/\/ateneasky.com\/politica-de-privacidad-nueva\/"},"modified":"2024-04-10T14:49:14","modified_gmt":"2024-04-10T12:49:14","slug":"channel-of-complaints","status":"publish","type":"page","link":"https:\/\/ateneasky.com\/en\/channel-of-complaints\/","title":{"rendered":"Channel of Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2761\" class=\"elementor elementor-2761 elementor-134\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1d0028 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1d0028\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6b807c\" data-id=\"e6b807c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a9b0ac elementor-widget elementor-widget-qi_addons_for_elementor_animated_text\" data-id=\"7a9b0ac\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_animated_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-animated-text qodef--animated-by-word qodef--alignment-center qodef-qi--has-appear qodef--appear-from-bottom\" data-appear-delay=\"random\">\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4929fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4929fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-965eb15\" data-id=\"965eb15\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f9629d elementor-widget elementor-widget-text-editor\" data-id=\"6f9629d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">This space is a secure and confidential tool to report any act or omission that may constitute an infringement of European Union law or a serious or very serious criminal or administrative offence. For this purpose, Ateneaskyclub, S.L. makes available to anyone who deems it appropriate the present channel of complaints, configured and managed under the provisions of Law 2\/2023 of February 20, regulating the protection of persons who report regulatory violations and anti-corruption and embedded within the Crime Prevention Program that the company has in operation.\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">The principles and guarantees of the channel as well as the use of the enabled platform are detailed in the Internal Information System Policy and Management Procedure, which is attached to this space and can be downloaded in PDF format.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">This channel is not the communication channel for:<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Claims of a labor nature such as payment of payroll, schedules, etc.<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Claims related to non-payment situations.<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Claims that are manifestly unfounded without any basis or facts to support them.<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Emergency situations requiring urgent management, such as a threat to life or property.<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The use of this channel guarantees the anonymity of those who do not wish to provide their identity at the time of filing the complaint. Likewise, Ateneaskyclub, S.L. will not proactively try to find out your identity. In case the informant identifies himself\/herself, maximum confidentiality will be guaranteed. In any case, the complainant will have the possibility to know the status of the communication.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66166f7 elementor-widget elementor-widget-text-editor\" data-id=\"66166f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/centinela.lefebvre.es\/public\/concept\/1924559?access=63G24%2B%2BBN4PozuwV%2FSAuYs%2FVQbTsivnLS9k3dhzcQwc%3D\">Access to the channel of complaints<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34e6898 elementor-widget elementor-widget-text-editor\" data-id=\"34e6898\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/ateneasky.com\/wp-content\/uploads\/2024\/04\/INTERNAL-INFORMATION-SYSTEM-POLICY-AND-MANAGEMENT-PROCEDURE.pdf\">Download the Internal Information System Policy and Management Procedure<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This space is a secure and confidential tool to report any act or omission that may constitute an infringement of European Union law or a serious or very serious criminal or administrative offence. For this purpose, Ateneaskyclub, S.L. makes available to anyone who deems it appropriate the present channel of complaints, configured and managed under [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2761","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenea Sky \u22b9 Channel of Complaints<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ateneasky.com\/en\/channel-of-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atenea Sky \u22b9 Channel of Complaints\" \/>\n<meta property=\"og:description\" content=\"This space is a secure and confidential tool to report any act or omission that may constitute an infringement of European Union law or a serious or very serious criminal or administrative offence. 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